Privacy Policy

Privacy Policy

This Privacy Policy describes how Double A Engraving (“we”, “us”, or “our”) collects, uses, and discloses personal information collected from users (“you”, “your”) of the https://doubleaengraving.ca website.

Information We Collect

When you use our website, we may collect the following information:

  • Contact Form: When you fill out our contact form, we collect your first name, last name, phone number, and optionally your email address.

  • Custom Engraving Request Form: When you submit an engraving request, we collect your name, phone number, and optionally an image for reference.

  • Review Submission: When you submit a review, we may collect your name (optional) and the content of your review.

Reviews

When you leave a review on the site, we collect and store the data submitted in the review form as well as your IP address to help with spam detection. The review may be checked through Akismet, an automated spam detection service. The Akismet service privacy policy is available here: https://akismet.com/privacy/.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries submitted through the contact form.
  • To fulfill your engraving requests and communicate with you about them.
  • To display your reviews on our website (if you choose to provide one).
  • To improve our website and services.
  • To comply with legal obligations.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of the personal information we hold about you.
  • Request erasure of your personal information.
  • Object to processing of your personal information.
  • Request restriction of processing of your personal information.
  • Request the transfer of your personal information to another party.

Data Security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [contact@email.com].